DELIVERY CHARGES:-

Standard delivery to most Mainland UK postcodes is just £16.95 which covers your whole order, regardless of how many items purchased. The exception to this is on deliveries to IOW postcodes PO30 upwards and Scottish postcodes AB (all) IV (all) KW (all) PA20 upwards PH15 upwards where the delivery cost is £69.95 which reflects the substantially higher costs of delivering to these areas

UNDERLAY & ACCESSORIES:-

STANDARD ECONOMY DELIVERY Allow up to 5 working days, England, Wales, Central and Southern Scotland mainland only £16.95

EXPRESS DELIVERY Usually 1-2 working days* to most UK mainland postcodes £24.95 (option available at checkout)
Exceptions to the above are IOW postcodes PO30 upwards and Scottish mainland postcodes AB (all) IV (all) KW (all) PA20 upwards PH15 upwards £69.95 (select at checkout). Extended delivery times apply to these areas.

* Express next working day delivery applies to underlay and accessory orders only and is a service aim achieved for around 95% of deliveries, it does not constitute a guarantee. When selecting this option, your order will be prioritised and every effort will be made to deliver your items in the minimum amount of time, but allowance must be made for any unavoidable delay in transit.

FREE COLLECTION If you intend to collect the goods from our warehouse in PL12 area. (option available at checkout)

CARPET & VINYL FLOORING:-

Most of our carpet and flooring ranges are despatched in just a few days. After being cut and wrapped at the factory, the goods arrive at our distribution depot from where you are contacted to arrange a convenient delivery date. Most areas of the UK receive deliveries at least twice a week, with the exception of remote and outlying areas.

For urgent carpet and floorcovering orders it is advised that you contact us, either by e-mail or telephone to check stock availability, as just occasionally there may be a slight delay in despatch if there is particularly high demand for a specific product and colour.

Our delivery area is mainland England, Wales and Scotland. For offshore deliveries, please contact us for a delivery quote.

COMPARE OUR PRICES:-

We invite you to compare our delivery charges to those of our competitors, many of whom charge per item, or in some cases up to £75 +VAT - yes £75 for a standard delivery, or even £200 +VAT for a Highland Delivery!

Buy from us and have it all delivered, any number of items for a flat rate charge from £16.95 available to most areas of England, Scotland and Wales.

Express delivery is available on most underlay and accessory orders (but NOT carpet & vinyl orders ) placed before 3.00 pm (weekends and holidays excluded). Some parts of Scotland plus more remote areas may take a little longer, please allow sufficient time for delivery. For Isle of Wight deliveries, please allow an extra day.

'Express Delivery' is a service aim achieved for around 98% of deliveries, it does not constitute a guarantee, as there may be factors outside of our control. We advise you not to book tradesmen until the goods are in your possession. Please make allowances for events such as adverse weather conditions, road closures, mechanical breakdown and other unforeseen circumstances.

Due to volume of orders and despatches, please allow an extra day for delivery following Bank Holiday and other holiday shutdowns.

For offshore delivery rates other than IOW please refer to our sales office.

Don't be misled by competitors who hide their real delivery charges until checkout, sometimes giving only an 'estimated' delivery charge until you reach the payment stage.

All prices are subject to VAT

Please see our full Terms and Conditions for more information.

How much carpet do I need to order?

Always allow at least 10 cm above the actual room size, to allow for trimming and to ensure a snug fit.

How accurate are carpet sizes supplied?

Lengths are supplied to at least a minimum of the size ordered, but can occasionally be a little longer if there is a suitable stock piece to satisfy your requirements. Widths, however, are subject to a manufacturing tolerance of +/- 1.25% and this should be taken into account when calculating what size to order.

How much underlay do I need?

Sometimes less than the amount of carpet needed. This is because when ordering a carpet you would normally choose the appropriate width available and there may be a little waste. But underlay is meant to be cut and joined, you can therefore order an amount closer to the actual size of the area.

How do I join underlay?

It is always best to tape joins to avoid movement, both during and after installation. A cloth single sided tape is best, but a budget priced tape will often suffice.

Which way up do I lay the underlay?

If there is a printed side, then this is usually laid uppermost. If there is no printing, but one side is relatively plain and the other side coloured, it is usually the plain side uppermost. If the underlay has a paper backing, this is laid uppermost.